It started as a bid for time. Darn those big decisions.
Then it became a desire to ignore the squeaky wheel. Darn those people who don’t agree with you!
Then it became a habit.
An email in the in-box.
A phone-call in the in-box.
But now the good stuff is passing you by.
I know, the leadership books and the entrepreneurial books are telling you to focus on your “best” customers then you will make more money.
But, what will that mean
when non-response becomes your habit?
Here’s what it will mean: